Payment Policy for FrostNari HVAC

Effective Date: January 17, 2025

At FrostNari HVAC, we aim to make your shopping experience as seamless as possible. This Payment Policy outlines the accepted payment methods, payment processing, and security measures when making a purchase on our website www.frostnarihvac.net. Please review this policy carefully before placing your order.

1. Accepted Payment Methods

We offer a variety of secure payment options to make it convenient for you to complete your transactions:

  • Credit and Debit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You can also complete your payments via your PayPal account for faster and more secure transactions.

  • Bank Transfer: For larger orders or commercial clients, we also accept bank transfers. Please contact us directly for more details on how to proceed with this payment method.

  • Gift Cards and Promo Codes: We accept gift cards and promo codes for discounts, which can be applied during the checkout process.

2. Payment Processing

  • Immediate Payment Authorization: All payments are processed securely via third-party payment processors. When you enter your payment information, the payment will be authorized and charged immediately.

  • Payment Confirmation: Once your payment has been processed successfully, you will receive an order confirmation email with a summary of your order. This serves as your receipt and proof of payment.

  • Payment Declines: If your payment is declined for any reason, you will be notified immediately. You may want to verify your payment information or contact your bank for assistance. If the issue persists, please contact our customer service team for further assistance.

3. Currency and Taxes

  • Currency: All transactions on FrostNari HVAC are processed in U.S. Dollars (USD).

  • Sales Tax: Sales tax will be applied based on the tax laws of your location. The appropriate sales tax will be calculated and displayed at checkout before you complete your purchase.

  • International Orders: For customers outside the United States, any applicable customs duties, taxes, or fees will be the responsibility of the customer and are not included in the purchase price or shipping costs. These fees are typically charged upon arrival of your shipment.

4. Payment Security

We take your security seriously and use the latest technologies to protect your payment information:

  • Secure Payment Gateway: All payment transactions are processed via secure, PCI-compliant payment gateways. We use SSL encryption (Secure Socket Layer) to protect your sensitive data during transmission.

  • Data Privacy: Your personal and payment information is not stored on our servers. We do not share your payment details with third parties, except as necessary to complete your transaction (e.g., for payment processing).

5. Refunds and Adjustments

  • Refunds: In the event of a refund (e.g., if an order is canceled, returned, or if an item is unavailable), the amount will be credited back to the original payment method used for the purchase. Refunds may take 5-7 business days to reflect in your account, depending on the payment method and your financial institution.

  • Order Cancellations: If you need to cancel your order, please contact us as soon as possible. We can only cancel orders that have not yet been processed or shipped. Once an order is shipped, please refer to our Return and Refund Policy for further instructions.

6. Gift Cards and Promo Codes

  • Gift Cards: If you have a FrostNari HVAC gift card, you can enter the card number during checkout to apply the value toward your purchase. Gift cards are non-transferable and cannot be redeemed for cash, except where required by law.

  • Promo Codes: To redeem a promo code, enter the code during checkout in the designated field. Please note that promo codes cannot be applied to an order after it has been placed.

7. Payment Errors

If you encounter an error while making a payment or if your payment does not go through, please check your payment details for accuracy. If the issue persists, you may want to check with your bank or card provider. If you still need assistance, please contact our customer service team at support@frostnarihvac.net.

8. Order Modifications and Cancellations

Once an order is placed and payment is processed, it is typically processed quickly. If you wish to modify or cancel your order, please contact us immediately. If your order has already been processed or shipped, we may not be able to make changes, but you can refer to our Return and Refund Policy for further assistance.

9. Changes to This Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes to this policy will be reflected on this page with a new effective date. We recommend that you review this policy periodically to stay informed about how we handle payments.

10. Contact Us

If you have any questions or concerns about our Payment Policy, or if you need assistance with your payment, please feel free to contact us:

FrostNari HVAC
1234 Evergreen Lane
Portland, Oregon, United States
Phone: (503) 555-7890
Email: support@frostnarihvac.net
Website: www.frostnarihvac.net

By making a purchase on our website, you acknowledge that you have read, understood, and agree to the terms outlined in this Payment Policy.

This Payment Policy helps ensure that your customers understand the payment options available, the security measures in place, and the procedures for refunds and adjustments. Let me know if you’d like to adjust any sections or add more details!