Terms and Conditions

Effective Date: January 17, 2025

These Terms and Conditions (“Agreement”) govern the use of the website and services provided by Frostnari HVAC. By accessing or using our website, making a purchase, or engaging in any transaction with us, you agree to comply with and be bound by these terms. Please read them carefully. If you do not agree to these Terms and Conditions, you should not use our website or make a purchase.

1. Introduction

Frostnari HVAC (“we,” “our,” or “us”) operates the website located at www.frostnarihvac.net (the “Site”), offering products and services related to HVAC systems, PC components, and related goods. These Terms and Conditions set forth the legal relationship between you (the “User” or “Customer”) and Frostnari HVAC.

2. Acceptance of Terms

By accessing or using this Site, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies or guidelines posted on the Site. These Terms and Conditions are subject to change at any time, and any changes will be effective immediately upon posting on the Site. It is your responsibility to review these Terms and Conditions periodically for any updates.

3. Product Information and Availability

  • Product Listings: We make every effort to display accurate and up-to-date information about the products listed on our Site, including descriptions, images, pricing, and availability. However, we do not guarantee the accuracy, completeness, or timeliness of any product details.
  • Availability: All products are subject to availability. We reserve the right to limit the quantity of any product sold, and we may discontinue products at any time without notice. In the event a product is out of stock, we will notify you via email or the contact information provided.

4. Pricing

  • Product Pricing: All prices listed on the Site are in U.S. dollars (USD). Prices are subject to change without notice, and we reserve the right to modify prices at any time.
  • Sales Tax: Sales tax is applied to orders based on the state of Oregon’s tax laws and the delivery location.
  • Errors in Pricing: While we strive to ensure accurate pricing, there may be errors or inaccuracies. If a product’s price is listed incorrectly, we will either correct the price and notify you or cancel the order and provide a full refund.

5. Order Acceptance and Cancellation

  • Order Confirmation: When you place an order through our Site, you will receive an order confirmation email acknowledging receipt of your order. This email does not constitute acceptance of your order. The order is only accepted when we ship the product to you.
  • Order Cancellations: You can cancel your order before it has been processed for shipment. If your order is already being prepared for shipment, it cannot be canceled. Please contact our customer service team immediately to request a cancellation.

6. Payment

  • Accepted Payment Methods: We accept payment via major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods available at checkout.
  • Payment Authorization: By providing your payment information, you authorize us to charge the full purchase amount, including taxes, shipping, and any applicable fees, to the payment method you provide.
  • Fraud Prevention: We reserve the right to cancel or refuse any order that appears suspicious, fraudulent, or in violation of these Terms and Conditions.

7. Shipping and Delivery

  • Shipping Methods: We offer a variety of shipping methods, including standard and expedited shipping options. The shipping cost will be calculated at checkout based on the delivery address, weight, and size of the items ordered.
  • Shipping Time: Orders are generally processed and shipped within 1-3 business days. Delivery times will vary based on the shipping method chosen and the destination address.
  • Shipping Delays: While we make every effort to ensure timely delivery, we are not responsible for delays caused by third-party carriers, weather conditions, or other unforeseen circumstances.

8. Returns and Refunds

  • Return Policy: We want you to be completely satisfied with your purchase. If you are not satisfied with a product, please refer to our Refund and Returns Policy for instructions on how to initiate a return.
  • Refund Process: Upon receiving the returned product, we will inspect the item and process your refund according to our return policy. Refunds will be issued to the original payment method used at the time of purchase.
  • Non-Refundable Items: Certain items, such as custom-built products or items marked as non-returnable, may not be eligible for a return or refund. Please review the product page for any exclusions.

9. Privacy and Data Protection

  • Privacy Policy: Your privacy is important to us. We collect and use your personal information only as described in our Privacy Policy. By using the Site and making a purchase, you agree to the terms of our Privacy Policy.
  • Data Security: We take reasonable measures to protect your personal data and payment information. However, we cannot guarantee complete security against all risks, and you acknowledge that any transmission of data over the internet carries inherent risks.

10. Intellectual Property

  • Ownership: The content, design, and layout of the Site, including text, graphics, logos, images, and software, are owned by or licensed to Frostnari HVAC and are protected by copyright, trademark, and other intellectual property laws.
  • User Rights: You may access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works of any content from the Site without our express written permission.

11. Limitation of Liability

  • No Liability for Damages: Frostnari HVAC is not liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the Site or products purchased from it, even if we were advised of the possibility of such damages.
  • Product Liability: Our liability for any product purchased from our Site is limited to the purchase price of the product. We are not responsible for any injuries, damages, or losses caused by the use or misuse of our products.

12. Dispute Resolution

  • Governing Law: These Terms and Conditions are governed by the laws of the State of Oregon, United States, without regard to its conflict of law principles.
  • Arbitration: Any disputes arising from or relating to these Terms and Conditions or your use of the Site will be resolved through binding arbitration in Portland, Oregon, under the rules of the American Arbitration Association.
  • Waiver of Jury Trial: You waive any right to a jury trial in the event of a dispute with Frostnari HVAC.

13. Force Majeure

We are not liable for any failure or delay in the performance of our obligations due to causes beyond our reasonable control, including natural disasters, labor strikes, government actions, or other unforeseen events.

14. Changes to Terms and Conditions

Frostnari HVAC reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about any updates.

15. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us: